Frequently Asked Questions
Q. Who is responsible for the water and sewer lines if a pipe breaks outside of my house?
A. The Authority is responsible for the water and sewer lines up to the curb stop. All water and sewer lines from the curb stop to the house is the responsibility of the homeowner. Q. I'm purchasing a water softener and have been asked what the grains of hardness are in our water?
A. There are approximately 14 grains of hardness in Perkasie's water supply.
Q. Is there fluoride added to the water in our area?
A. No, we do not add fluoride to the drinking water.
Q. Why is my water cloudy?
A. The cloudy appearance comes from tiny air bubbles in the water. If the water stands for a bit, the bubbles will rise to the top and the water will become clear.
Q. Will I be charged for sewer when I use water to fill my pool?
A. Yes, we assess sewer fees to all water used including filling the pool, washing the car, watering the lawn, etc., but only in those areas where we provide both water and sewer service.
Q. I've discovered a leak in the pipe near my water meter. Will PRA repair the leak?
A. The repair of any plumbing other than the water meter is the homeowner's responsibility. PRA is not responsible for plumbing inside the home, water service lines in the ground on the house side of the curb or past the curb stop which is the valve used by the Authority to turn your water service off or on.
Q. How can I find out more about drinking water and other public health issues?
A. For more information, NSF International has a toll free consumer hotline at 1-877-8NSF-HELP. Also, you may go to their consumer web pages at NSF for helpful information on water related topics.
Q. What is the difference between the Borough of Perkasie and Perkasie Regional Authority?
A. Authoritys' are incorporated by municipalities such as a boroughs, townships or counties. However, once they are established, they become instruments of the Commonwealth of Pennsylvania and the only role the incorporating municipalities have is to appoint Board Members. Authoritys' operate under a business manor and not in a government manor. The intent of authoritys' is a pay as you go philosophy whereby only the user of the services pays for those services and non users have no responsibility to pay for a service they are not using.
Q. What is Perkasie Regional Authority's Public Water Supply ID Number and what can I find using that number?
A. PRA's PWSID Number is 1090046. When accessing the DEP website and going to the drinking water tab, you can use this number to view the public files of the Authority at DEP regarding sampling results, violations, contact information, etc. To access the DEP website, please click HERE.
Q. Why does PRA flush the water lines and when?
A. Hydrant flushing is conducted by PRA in the spring each year to assist in removing sediment and mineral deposit buildup that collects in the water mains and lines. Though discolored water may appear from a faucet during the flushing programs, it helps to minimize it throughout the year. |